Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift Cards
- AccessoriesTo complete your exchange, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Late or missing exchange
If you haven’t received a exchange yet, please contact us at email@example.com.
To return your product, email us at firstname.lastname@example.org with pictures of the defective item and the invoice for the same. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.