Refund Policy

Exchange

We currently don’t have an exchange policy unless the product is delivered damaged. Exchange depends on sufficient proof of damage being caused from our end, so images and videos of unboxing and delivered product at the time of unboxing must be submitted to be eligible for exchange.

Our team will assess the degree of damage and then offer a solution of either repair on site or replacement of the damaged product.

Additional non-returnable items:

  • Gift Cards
  • Vouchers
  • Accessories

To complete your exchange, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Late or missing exchange

If you haven’t received an exchange yet, please contact us at [email protected]