We ship to most cities in India.
Mohh provides free delivery on all items.
To give the best price possible to our customers, we don’t maintain any inventory. Every order is manufactured from scratch once we receive the order, so please show patience as good things take time. Your order will be manufactured anywhere within 2-3 weeks with the utmost care and no compromise on quality.
Delivery timelines differ based on the destination and are the prerogative of the shipping companies. Usually, the time taken is 7 days at the most. Delivery timelines are subject to government directives and emergency protocols for the current year.
Furniture isn’t easy to ship, so we’ve ties up with multiple shipping companies to safely deliver your order. The shipping companies will ensure doorstep delivery of your order.
There are no extra taxes or hidden costs. The price mentioned on the website is the final product price including taxes. What you see is what you pay! Our prices include applicable Goods & Services Tax (GST) wherever applicable.
Mohh uses only reputed couriers. We notify our customers via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will have the couriers’ tracking number and the link for tracking.
We don’t currently have an express delivery option but we know there are special cases where one could want an early delivery. Please get in touch with us if you have such a requirement, and we’ll see what we can do!
Once dispatched, it is practically impossible for us to change the delivery address for your order. Please get in touch with us before dispatch in case there is any change in the delivery address.
Kindly thoroughly inspect your order once received to ensure there are no damages to the packaging while in transit. We take the utmost care and pack our orders only in honeycomb packaging which is able to withstand most damages. However, we’re unable to guarantee what happens in between dispatch from our factory and delivery to your doorstep. In case your product has incurred any damage, please reach out to us within 48 hours of delivery.
If you’re sending the product back to us due to some damage, we ask that you retain all the original packaging including the padding materials, L-corners etc. Outside of the 48 hours or otherwise, if you’re unable to pack the product in its original packaging, then it will be subject to additional charges levied on you.
P.S. – our special honeycomb packaging can be utilised for multiple other things – so don’t waste it and have a look at a few videos on what can be done with it.
Don’t freak out, sometimes these things happen. Please report all damages within 48 hours of delivery to ensure a smooth replacement. Yes, we will replace all damaged products after you share all required images and videos of the damage as well as the packaging. Shoot us an email at [email protected] in case of any damages.
While this is unlikely scenario, all humans can make bad mistakes and our factory hasn’t been taken over by robots, yet. Reach out to us via email and we’ll cross-check with our production team to make sure you get the missing parts as soon as possible.